oracle

Announcing: Oracle CRM and Commerce Online Forum

by C.R. Matín on July 6, 2011

Learn How to Connect Your Customer Interactions to Maximize Your Success.
Live Date/Time:
Tuesday, July 12, 2011 | starting at 8:00 a.m. PDT / 11:00 a.m. EDT

Join us for the Oracle CRM & Commerce Online Forum next Tuesday, where analysts, customers, and Oracle executives will come together to share why it's more important than ever to deliver an engaging and consistent experience that sets your business apart.
  • Hear Anthony Lye, Oracle's Senior Vice President of CRM, discuss six CRM transformations that are driving innovation and increasing customer effectiveness.
  • Learn how leading companies are using Oracle CRM and commerce solutions to deliver a superior customer experience that sets their businesses apart.
Register today!

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Aberdeen’s Q4 2010 Quarterly Business Review found that 74% of the Sales and Marketing organizations in High Tech product manufacturing have strategic CRM initiatives in 2011.

Aberdeen Group is conducting a survey that will help high tech product companies such as yours determine the Best-in-Class procedures for capturing, managing, and disseminating business data. If your product company is planning on implementing a CRM solution or is simply evaluating the potential benefits, we would appreciate your feedback in this brief, 10-minute survey. You will be able to compare your experiences in leveraging customer information for sales and marketing compare with your peers, benchmark your performance, and see how you can achieve Best-in-Class results. Individual responses will be kept strictly confidential, and data will only be used in aggregate.

In appreciation for sharing your time and thoughts with us, we will provide complimentary access for you to the full benchmark report as soon as it is published (a $399 value). Take the survey.

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Oracle is #1 in CRM Applications Again!

June 10, 2011

We are happy to share some exciting news. We got word that IDC has just finalized it’s market share numbers for 2010, and that Oracle is once again in the number one spot for CRM applications.

Oracle had a share of 11.8% in 2010 which was s…

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Is Your Insurance Company Ready for Hurricane Season?

June 8, 2011

When I buy property & casualty insurance, I look for carriers that are easy to deal with. When trouble strikes, insurance carriers and agents need to work quickly with their clients.

Watch this new video dramatization of the Alamere Insuran…

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"Oracle Flashes Marketing Muscle" -Denis Pombriant

June 3, 2011

One big take away from Siebel’s thinking is the importance of conventional B2C marketing… this was an excerpt from esteemed CRM thought leader Denis Pombriant’s review of our Marketing Solutions in a recent blog entry.
Read on for the complete…

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Live Webcast – Customer Treatment Strategies for Banking

May 24, 2011

Complimentary Webinar Wednesday, May 25th | 12:00PM Eastern

As the world recovers from the global financial crisis, the banking industry is faced with many challenges: rebuildin…

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Live Webcast: Align Your Brand to What Consumers Demand

May 20, 2011

Complimentary 1to1 Webinar Tuesday, May 24th | 2:00PM Eastern
Consumers are a fickle bunch, often swayed by flashy promotions and discounts. Additionally, advances in social networking and mobility have fundamentally changed the way customers be…

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Montgomery County 311 Wins Gartner Award for Customer Analytics

May 19, 2011

Montgomery County, Maryland’s MC311 program recently won the 2011 Silver CRM Excellence Award in Customer Analytics from Gartner & 1to1 Media. The MC311 program is a centralized customer service center for the county’s constituents. Prior to th…

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Banking Webcast – Customer Treatment Execution – Making the most of each interaction

May 10, 2011

Live webcast with the Tower Group’s Jim Eckenrode and Oracle’s Dave Wright. They will offer perspective and insights into the current banking environment and provide practical steps banks should take now to create a continual feedback loop know…

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Live Webcast: Deliver Exceptional Customer Service with Oracle’s ATG Live Help On Demand

May 9, 2011

Today’s customers don’t just want good service; they demand exceptional service. To build real competitive advantage, you need to provide a level of service that makes you stand out from the crowd.
Join our live webcast to discover how Oracle’s ATG …

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