Search: Oracle

Live Webcast – Customer Treatment Strategies for Banking

May 24, 2011

Complimentary Webinar Wednesday, May 25th | 12:00PM Eastern

As the world recovers from the global financial crisis, the banking industry is faced with many challenges: rebuildin…

Read the full article →

Live Webcast: Align Your Brand to What Consumers Demand

May 20, 2011

Complimentary 1to1 Webinar Tuesday, May 24th | 2:00PM Eastern
Consumers are a fickle bunch, often swayed by flashy promotions and discounts. Additionally, advances in social networking and mobility have fundamentally changed the way customers be…

Read the full article →

Banking Webcast – Customer Treatment Execution – Making the most of each interaction

May 10, 2011

Live webcast with the Tower Group’s Jim Eckenrode and Oracle’s Dave Wright. They will offer perspective and insights into the current banking environment and provide practical steps banks should take now to create a continual feedback loop know…

Read the full article →

Live Webcast: Deliver Exceptional Customer Service with Oracle’s ATG Live Help On Demand

May 9, 2011

Today’s customers don’t just want good service; they demand exceptional service. To build real competitive advantage, you need to provide a level of service that makes you stand out from the crowd.
Join our live webcast to discover how Oracle’s ATG …

Read the full article →

Live Webcast: Deliver Exceptional Customer Service with Oracle’s ATG Live Help On Demand

May 9, 2011

Today’s customers don’t just want good service; they demand exceptional service. To build real competitive advantage, you need to provide a level of service that makes you stand out from the crowd.
Join our live webcast to discover how Oracle’s ATG …

Read the full article →

Buzzient Integrates Social Media Data into Oracle CRM On Demand

April 28, 2011

Do you remember Dave Carroll’s song "United Breaks Guitars" and all the bad publicity it gave United Airlines, but it did make Dave Carroll a celebrity. Everyone knows how powerful social media channels are today,and their influence on the buying…

Read the full article →

Buzzient Integrates Social Media Data into Oracle CRM On Demand

April 28, 2011

Do you remember Dave Carroll’s song "United Breaks Guitars" and all the bad publicity it gave United Airlines, but it did make Dave Carroll a celebrity.
Everyone knows how powerful social media channels are today,and their influence on the…

Read the full article →

Communication Service Providers: Accelerate Order Delivery Aircel Podcast

April 26, 2011

Learn how world class communication organizations are realizing competitive advantage now with Oracle’s Rapid Offer Design and Order Delivery solution. With fierce competition in voice, data, mobile, video, IPTV and On-demand services, it is a competitive necessity to provide…

Read the full article →

Communication Service Providers: Accelerate Order Delivery Aircel Podcast

April 26, 2011

Learn how world class communication organizations are realizing competitive advantage now with Oracle’s Rapid Offer Design and Order Delivery solution.With fierce competition in voice, data, mobile, video, IPTV and On-demand services, it is …

Read the full article →

Free White Paper: Four Effective Service Strategies that Drive Brand Advocacy

April 25, 2011

Did you know that customers who are happy enough to recommend a product or service to others – brand advocates – contribute an astonishing 25 times their lifetime customer value to the top line? The challenges facing customer service organizations…

Read the full article →

← Previous Entries

Next Entries →