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The Canadian Industry Minister recently announced an exciting new program for Small and Medium Business (SMB) named the Digital Technology Adoption Pilot Program (DTAPP). The Digital Technology Adoption Pilot Program (DTAPP) delivers funds, as much as $99,999, meant for companies to build and implement systems that were designed to improve their power in the global market. The qualification specifications will be rather straightforward. To meet the criteria, your company will have to:

employ less than 500 people;

be a corporation, operate for a profit and be inside Canada;

be in growth mode;

present intentions to complete a project meant to implement digital technologies; and

be in a position to modify their current procedures, to optimize the benefit of taking on digital technologies on its productivity

This will be a brand new, $80M investment over 36 months from Industry Canada that\\\\\\\’s focused on producing digital technology intended for SMB\\\\\\\’s that will motivate additional differentiation in the industry. The mention from Industry Minister, The Honorable Christian Paradis, has been that \\\\\\\”Canadian firms invest at approximately 60 percent the rate of their U.S. counterparts on a per-worker basis.\\\\\\\”. The intention with the investment is to raise that substantially making Canadian businesses even more differentiated on the worldwide marketplace, whilst producing work and pushing Canadian innovation.

Filling out an application to receive financing from those types of agencies is often difficult and generally takes a amount of expertise in engineering related to it. Long before you\\\\\\\’ve gotten too seriously into the application process, make sure that you have the technology affiliate ready to aid on the application. You probably like to have a great concept of which technology you want to deploy. Having a engineering company by your side who knows the program, the prerequisites with its difficulties can be excellent. You may additionally wish to incorporate your accountants to understand any tax ramifications for instance qualification requirements with regard to SRED along with influences for every tax inducement programs your company is currently taking advantage of.

If you are looking at requesting the Digital Technology Adoption Pilot Program (DTAPP) to get capital designed for technological innovation projects inside your small or medium company, we will support you! Tindr.co could be the execution engine and your software development and software outsourcing affiliate on the creation as well as execution for business-impacting technology. We will even work with you to get your application prepared as well as approved at no cost.

To learn more about the Digital Technology Adoption Pilot Program and obtain assistance with your application, please see our software outsourcing services at Tindr.co. We are very excited about this new program and are looking forward to helping as many companies as possible with their applications.

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Customer Resource Management (CRM) can be a customer-centric strategy for large and small businesses that has started out larger and much more expensive Enterprise Resource Planning (ERP) software and techniques. In large Fortune 500 companies, CRM is part of the larger ERP package. This can be a company-wide strategy which is designed to lower costs while increasing profitability and providing a higher level of customer satisfaction and loyalty. The achievements CRM for Business is determined by a company-wide commitment from top management on down to the shop floor and warehouse.

Components that comprise CRM for business. Many of the features that make up a CRM include inventory tracking from the moment raw materials get to the warehouse to the time they may be shipped out as finished goods. Another part of a complete CRM is definitely an accounting system. The accounting system ties within other CRM components to provide management amongst other things a real-time check out cost accounting data for work in progress and also other critical information.

The sales team automation component allows salespersons inside field to own access to the latest real-time data on customers to drive sales and close on more leads. The backbone coming from all CRM systems can be a back-end relational database that stores all accounting, customer, and inventory details and it is accessible to those who need the information whenever they need it.

The sales staff automation component allows salespersons within the field to get access to essentially the most up-to-date real-time data on potential customers to drive sales and close on more leads. The backbone with the CRM systems is really a back-end relational database that stores all accounting, customer, and inventory details and is particularly accessible to those that need the information once they need it.

With this option, all the CRM applications are maintained with the vendor on the computers as well as the company contracting the help accesses the software with the internet. What’s the Future of CRM for business? Not able to CRM for business is different in the last couple of years due to viral marketing plus the emergence of smartphones. Also Social CRM permits people in the field, whether they are salespersons or management to own access to the CRM database to find the latest real-time data on customers and clients.

The modern Social CRM software programs are also that will work with iPads as well as other electronics available today. They’ve created marketing on Facebook along with social networking sites quick and simple hence the user will take good thing about the most up-to-date in viral marketing. CRM for company is a power tool allowing companies of any size to compete within a global marketplace while using latest tools and technology.

Bringing in CRM Software to your business represents a significant step forward in automating your customer service cycle and developing more business. Customers are the backbone and Microsoft CRM 2011 is the best, most integrated, software for looking after them.

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Hosted CRM software in business organizations controls buyers and projects.

November 8, 2011

Customer Resource Management (CRM) is really a customer-centric strategy for minor and major businesses that has evolved from larger plus much more expensive Enterprise Resource Planning (ERP) software and methods. In large Fortune 500 companies, CRM is part of the larger ERP package. This is a company-wide strategy that may be designed to lower costs while increasing profitability and providing to the next stage of customer support and loyalty. The prosperity of CRM for Business will depend on a company-wide commitment from top management on right down to the shop floor and warehouse.

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UPDATE: Change of voting location for the July 2011 POTM

July 6, 2011

Due to some irregular voting patterns over the past few hours, I’ve removed the voting on the previous post and instead changed it to use a poll hosted by micropoll. So to vote, please go to http://micropoll.com/t/KEvJaZB3sn instead. If you have voted previously, please go to that site to recast your vote. Voting will now close [...]

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Vote for the July SugarForge Project of the Month

July 1, 2011

Thanks for the feedback from everyone this week on what projects you thought would be fit for the title of July 2011 SugarForge Project of the Month. We had one overwhelming favorite amongst the nominations, as well as a few other projects that have also made a good impact on the community as a whole. [...]

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July’s SugarCRM Community Webinar will be all about 6.3

June 29, 2011

Hot off the heels of Sugar 6.2 comes Sugar 6.3, codenamed “Cotton Candy”, that will include several projects coming from the very successful SugarCon Code Sprint back in April, as well as many fixes coming from our community. In this month’s meeting, our very own Senior Project Manager Jennifer Yim will detail and demo some [...]

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SugarForge POTM is back, and we want to hear what you think it should be.

June 27, 2011

Since the beginning of SugarForge back in 2005, we’ve crowned a SugarForge POTM ( project of the month ) each month to recognize the most outstanding and innovative add-ons, plugins, and extensions created by our vast Sugar community. It has also been a showcase of how extensive the Sugar platform is, helping provide ideas on [...]

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Announcing Microsoft Dynamics CRM SDK Update V5.0.4

June 6, 2011

imageMicrosoft Dynamics CRM SDK Version 5.0.4 is now live on MSDN downloads and MSDN library. This update includes the following:

The next SDK update is scheduled for the end of July. Help us set priorities for future updates:  Send Feedback

Amy Langlois

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SilverCrmSoap: A CRM Soap Library for CRM 2011

April 26, 2011

SilverCrmSoap is a library built using the methods in Walkthrough: Use the SOAP Endpoint for Web Resources with Silverlight. The SilverCrmSoap library simplifies SOAP Silverlight development for CRM 2011 by providing a class that does a lot of the heavy lifting right out of the box.

clip_image001Why use SilverCrmSoap?

If you are using the SOAP End Point, then the library will help simplify your project by removing the complexities of connecting to the SOAP End Point in Silverlight while providing additional tools to assist with your Silverlight project.  In the end, it really boils down to where do you use SOAP instead of REST?  You use SOAP when:

  • You need to use late binding to create a dynamic Silverlight application that works with any (or multiple) entities.
  • You need to execute a message.
  • You need to assign records.
  • You need to retrieve metadata.

There are benefits to using the REST endpoint too, and being able to quickly leverage both end points in a project can be extremely helpful.  You should use the REST End Point when:

  • You need to early bind to objects.
  • You want to leverage LINQ with the early bound objects.
  • You want compile time type support and IntelliSense.

You can find more information on the SOAP and REST End Points in the MSDN Article: Use Web Service Data in Web Resources (REST and SOAP Endpoint).

clip_image001[1]Using SilverCrmSoap

The SilverCrmSoap library is built to be added as a compiled DLL reference in a Silverlight projects.  It facilitates making calls to CRM when used in a Silverlight Web-Resource. 

Inside your Silverlight application solution in Visual Studio, add a reference to the compiled SilverCrmSoap.dll

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Once referenced, there are three namespaces that assist with Silverlight development for CRM:

  • SilverCrmSoap.CrmSdk
  • SilverCrmSoap.FetchXml
  • SilverCrmSoap.Helpers

clip_image001[2]SilverCrmSoap.CrmSdk

Built following the steps in Walkthrough: Use the SOAP Endpoint for Web Resources with Silverlight, this namespace provides access to the SOAP Endpoint.  The SilverCrmSoap.CrmSdk also contains some examples for extending the base Entity class.  In the SilverCrmSoap project a UserOwnedEntitiy class has been added that extends the Entity class and raises the appropriate event when a field is changed.  By default the SOAP Entity object only raises a property changed event if the Attributes object itself is changed.  In addition to the UserOwnedEntity class which specifies the default fields for user owned entities, an Annotation class has been added that inherits from the UserOwnedEntity, adding the specific fields for notes.  This type of extension becomes important when you are attempting to facilitate data-binding.

clip_image001[3]SilverCrmSoap.FetchXml

The FetchXml namespace provides a set of classes built according to the FetchXml schema to allow deserialization of FetchXml to support the modifying parameters through code, i.e. objectifying FetchXml.  You will want to do this because a query expression does not return column values from another entity, and yet the reason why QueryExpressions are used so widely is because of their ability to easily be modified through code.  By de-serializing the FetchXml query string, you will be able to edit it’s values using objects, then serialize it to use in your queries

clip_image001[4]SilverCrmSoap.Helpers

The SilverCrmSoap Library contains 3 helpers, the Xrmhelper, the FormHelper, and the SoapHelper.

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XrmHelper

The XrmHelper provides on-demand access to the JScript objects that are commonly used such as the Xrm.Page, context, etc.  It is also able to determine if the control was loaded as a web-resource on a form or if it was loaded outside a form.  When using this helper, it is important to either put the web-resource on the form or put it on an html page that provides access to the GlobalContext.

FormHelper

FormHelper takes the XrmHelper and provides a couple of additional quick access methods that utilize the JScript objects XrmHelper provides:

  • GetUserPrivilege: Get the privileges for an attribute and determines if the user can read, update, or create.
  • GetEntityValue: Gets a value from the form using the Xrm.Page.data.entity.attributes JScript Object.
  • SetEntityValue: Sets a value from the form using the Xrm.Page.data.entity.attributes JScript Object.
SoapHelper

The SoapHelper was built to leverage the walkthrough for interfacing the SOAP End Point and provide a set of methods to launch the proper asynchronous call, simplifying access.  One of the great things about these helpers is that you don’t need to specify the URL to use them.  They leverage the context to correctly set the service URL.  The SoapHelper provides a way to quickly connect to the SOAP End Point and a set of methods to jumpstart the begin statements of asynchronous SOAP calls:

  • BeginAssociate
  • BeginCreate
  • BeginUpdate
  • BeginDelete
  • BeginDisassociate
  • BeginExecute
  • BeginExecuteFetch
  • BeginExecuteRetrieveAllEntities
  • BeginExecuteRetrieveEntity

Cheers,

Carlton Colter

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Looking into the future of the Sugar Community

April 18, 2011

At SugarCon earlier this month, I lead an open discussion during the morning of the second day of the SugarUNCon on the future of the Sugar Community. As many of you have realized, we haven’t been the most responsive to our community over the last year or so, as we have been concentrating on high [...]

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